Frequently Asked Questions

  • All images on this website are the property of Tal Lemmens Photo. Copying, downloading, printing, reproducing or manipulation of any of these images without permission is prohibited.

    Use of Tal Lemmens Photo property can be extended to your company or brand. For digital licensing enquires please Contact Us to discuss further.

    All prices listed on this site are in Australian Dollars (AUD). Correct prices and promotions are validated at the time your order is placed.

  • FRAMES AND CANVASES

    Your artwork will arrive securely and safely packaged. When unwrapping take precautions to handle the artwork safely.

    PRINTS ONLY

    If you have selected ‘No Frame’ your artwork will arrive securely and safely in a rolled cardboard cylinder. For best results I encourage you to take your packaged artwork to a local framer who specialises in handling artwork. If you do plan to handle your artwork I encourage you to consider the following:

    • Have a clean environment, wearing non-scratching, microfiber or nitrile gloves.

    • Don’t bend or distort the artwork.

    • Keep food and drink away from your artwork.

    • Do not mark your artwork, even on the back side.

    • Do not use paper clips, rubber bands, self-adhesive tape, glue or other fasteners on your artwork.

    • Do not blow dust off with your mouth, this risks leaving residue on the artwork.

  • All of my images are printed with Epson’s flagship SureColor P9560 large format fine art printer. This printer is highly acclaimed for producing the highest quality available to the fine art printing world. Combined with the latest Epson Ultrachrome Pro12 inks producing unparalleled colour brilliance and accuracy. If you’d like to read more about my fine art print lab click here.

    For high quality digital photographic output I choose to use:

    Purchased paper or canvas print as ‘No Frame’, will be delivered as rolled print. Rolled canvas prints have an additional 5cm over print to allow for wrapping/stretching.

    All my prints materials have an archival life of 200+ years. A sealed canvas and or sealed framed image is considered to have an archival life of 400+ years.

    You can see a full list of Tal Lemmens Photo print sizing, framing & pricing guide options by clicking here.

  • Framing Options are available for Australian customers only. I offer three contemporary and museum quality framing options for both gloss paper and canvas frames - White, Black and Tasmanian Oak timber. My frames are meticulously handmade locally and are comprised of sustainably sourced timbers. All frames come ready for display. You can view a full list of print sizes and framing options here.

    GOLD FIBRE GLOSS & FRAMING
    Frames include a matte board, sealed behind glass. Please allow an extra 30cm’s for matte and your frame on the total print size, on both vertical and horizontal measurements when purchasing a framed image. If you plan to arrange framing on your own image, I encourage that your photo is stuck down on to a foam core backing. This helps with removing any natural curves the paper might have whilst on display in a frame. A local framer can assist with this.

    CANVAS & FRAMING
    For canvases I choose to utilise float frames for an elegant and timeless gallery finish. Float frame canvases are made true to their sizing with a depth of 5cm in the three colour options mentioned above. If you plan to arrange framing on your own image, I encourage that you take your canvas to a reputable framing service to assis with stretching and professional handling of your artwork.

  • I love doing unique and custom orders. I’m not limited to the print sizes on this website. Please Contact Me with your request and required size and we will work with you to create something that meets your needs.

  • I offer free shipping Australia wide. Unframed prints & canvases can take up to 3 weeks for delivery. Please allow 4-5 weeks for delivery within Australia for framed prints & canvases. Every order I send is insured.

    For framed and larger custom products I use a courier service to ensure peace of mind. All orders are well packaged with the utmost care to ensure your product arrives safely. You will receive an email or a personalised call once your order is shipped that contains tracking number information.

    Please Contact Us if you have any queries about shipping.

  • I offer worldwide shipping on prints only. Every order I send is insured.

    Currency conversion and total shipping costing will be updated at the time of checkout. Please be mindful that VAT / import duties / taxes are the responsibility of the customer.

    I strive to deliver your product to you within four weeks of shipping, however I cannot guarantee the reliability of international mailing and courier services. You will receive an email once your order is shipped that contains tracking number information.

    Please Contact Me if you have any queries about international shipping.

    • Frame care should include lightly dusting the frame and glass with a lint-free cloth.

    • Canvas prints are sealed which allows them to be gently wiped with a clean, damp cloth.

    • If displaying on a wall, please ensure that you adequately install a hook, that will comfortably carry the weight of the frame or canvas for a prolonged time.

    • Final products should be displayed in a relatively dry (30-40% relative humidity), cool (room temperature or below), clean and stable environment.

  • Please reach out via my Contact page if you’d like to enquire. I’m more than willing to discuss new opportunities.

  • Please ensure your shipping address is correct. Orders returned due to an incorrect address will incur an additional re-shipping charge.

    Cancellations of orders cannot be accepted once your images have been printed. Refunds are dealt with on a case by case basis.

  • I am committed to protecting your privacy. By using the site 'tallemmensphoto.com’ you consent to the collection, use and disclosure of your personal information in accordance with this policy.

    You can view Tal Lemmens Photo Privacy Policy by clicking here.